Return Policy

The following contains the details of Versa Technology’s ( product return policy. For RMA’s, please reach out directly to us and visit this page to request an RMA.

  • RMA numbers are only valid for 15 days from the date issued.
  • Return for refund merchandise is required to return the original accessory together for full refund.
  • A minimum 20% restocking fee will be applied if returned merchandise is missing parts/incomplete or falls under Physical Damage Policy (
  • Versa Technology’s ( reserves the right to refuse RMA application if defective description is not clear enough.
  • Repair, replacement or store credit will be covered within the warranty period of the product.
  • Returns for refund are eligible within 30 days from the date of purchase invoice. Original shipping charges are non-refundable. Refunds will ONLY be issued to the original payment method of the order.
  • Returns beyond 30 days but within 90 days from the date of purchase invoice are ONLY eligible for store creditOriginal shipping charges are non-refundable.
  • Returns after 90 days and within warranty coverage, eligible for repairs only.
  • Shipping document of Invoice, Packing and Waybill are required to fax/email to for outside USA after RMA number is released.
  • Customers are responsible for ALL return shipping costs to Versa Technology’s (
  • Cost of shipping products back to the customer will be covered by Versa Technology’s ( (Free ground shipping for USA – domestic customers only. International customers are responsible for shipping costs.)
  • Warranty applies to the customer who have purchased the product directly from Versa Technology’s (
  • Warranty repair, exchanges and refunds WILL NOT be applied to items of physical damage, improper installation, abuse, or liquid damage. Items will be returned to the customer after inspection.
  • Unauthorized RMA items will NOT be processed.
  • RMA number must be visible on returned package(s) for shipment to be received.

Questions about Versa Technology’s ( return policy? Please don’t hesitate to contact us here or call (909) 591-8891.