POEINJECTOR.COM RMA Returned Merchandise Authorization
Please read these guidelines carefully and have your Item’s Model & Serial # at hand.
POEINJECTOR.COM (Versa Technology) will only accept product returns only if a RMA number has been issued to the returned product. Any products returned to Versa Technology without an authorized RMA number will be sent back to the customer with the shipping charge billed to the customer in question.
No Product may be returned directly to POEINJECTOR.COM / Versa Technology without first contacting us for a Return Material Authorization (“RMA”) number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. Your original box and packaging materials should be kept for storing or shipping your Product.
To request an RMA, please fill out and submit the following RMA form.
All Return Materials must be clearly marked with their RMA# written visibly on the outside of the parcels.